Shipping policy

1. TRANSPORTATION AND DELIVERY OF THE GOODS
 
1.1.      The Seller determines the method of delivering the goods, unless specified otherwise in the Purchase Agreement. In the event that the agreed upon delivery method is based on the Buyer’s special request, the Buyer shall bear the risk and any additional costs associated with this method of transport. If the Seller is required to send the goods pursuant to the Purchase Agreement, the Seller shall send the goods to the Buyer by transferring it to the first carrier for transport for the Buyer pursuant to Section 2090, Civil Code.
1.2.      If, pursuant to the Purchase Agreement, the Seller is obliged to deliver the goods to a location determined by the Buyer in the order, the Buyer shall be obliged to take over the goods upon their delivery.
1.3.      In the event that for reasons on the part of the Buyer it is necessary to deliver the goods repeatedly or in a manner other than what was specified in the order, the Buyer shall be obliged to pay the costs associated with repeated delivery of the goods, or the costs associated with a different delivery method.
1.4.      Upon takeover of the goods from the carrier, the Buyer shall be obliged to check that the packaging of the goods has not been breached an in the event of any defects, to immediately inform the carrier of such a fact (i.e. to the deliverer of the goods from which the Buyer receives the goods). In the event that the packaging has been breached indicating unauthorized entry into the shipment, the Buyer does not have to take over the shipment from the carrier. By signing the delivery sheet or confirmation of the takeover of the goods, the Buyer confirms that the packages containing the goods was not breached.
1.5     Risk of damage to the goods is transferred to the Buyer upon the takeover of the item; the risk of damage is also transferred if the Buyer does not take over the item even though the Seller allowed the Buyer to handle it and the Buyer breaches the Purchase Agreement by not taking over the goods.
2. DELIVERY
 
2.1.   Unless agreed otherwise, all correspondence relating to the Purchase Agreement must be delivered to the other Contracting Party in writing by email, in person or by registered mail through a postal service provider (according to the Sender’s choice). Correspondence shall be made to the Buyer to the email address listed in his or her User Account.
2.2.   Delivered shall also be considered notifications that the addressee refused to takeover, which were not picked up during the storage period, or which were returned as undeliverable.
2.3.  The Contracting Parties may send regular correspondence to each other via email, namely to the email address specified in the User Account of the Buyer or specified by the Buyer in an order, or to the address specified on the Seller’s website. The Seller’s mailing address is: Freshlabels s.r.o., Milady Horákové 452/11, 170 00, Prague 7.